Privacy

Thank you for visiting Wagon Analytics (“Wagon”). Your privacy is important to us. Please review this Privacy Policy carefully. This Privacy Policy describes the policies and procedures of Wagon Analytics (“we”, “our” or “us”) on the collection, use, and disclosure of your information on the Site and the products, services, features, content, or applications we offer (the “Services”). When you use the Services, you are consenting to the collection, transfer, manipulation, storage, disclosure, and other uses of your information as described in this Privacy Policy.

What Does This Privacy Policy Cover?

This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) gathered when you are using or accessing the Site and Services. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to Google Analytics, Intercom, and Sentry.

What Information Do We Collect?

We receive information about you from various sources. You may be asked to provide Personal Information such as name, email address, and other similar information. Personally identifiable information may include but is not limited to: name, address, e-mail address, and telephone number. You acknowledge that this information may be personal to you, and by providing Personal Information to us, you allow others, including us, to identify you and therefore you may not be anonymous.

Your personally identifiable information may be used by us to respond to requests for information, products, or services, to administer your account, to inform you of our products or services, to contact you if you apply for a job via this Site, and for other general business purposes.

IP Address Information and Other Information Collected Automatically

Finally, we may collect non-personal identifiable information when you visit our Site, such as your IP address and user agent.

IP Address Information

While we collect and store IP address or user agent information, that information is not made public.

Information Collected Using Cookies

Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Services through the Internet.

Our cookies do not, by themselves, contain Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are.

Information You Elect to Share

We are not responsible for the privacy policies and/or practices of these Third-Party Services, and you are responsible for reading and understanding those Third-Party Services’ privacy policies. This Privacy Policy only governs information collected on the Services.

Email Communications with Us

As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to your Account. We may use your contact information to send you information about our products and services. If you prefer not to receive promotional email messages from Wagon, you can unsubscribe from this Site’s email marketing list by following the unsubscribe link located at the bottom of each promotional email.

Information Disclosed for Our Protection and the Protection of Others

We also reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process, or governmental request, (ii) enforce this Privacy Policy, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security, or technical issues, (iv) respond to user support requests, or (v) protect our rights, property, or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

Information We Share With Your Consent

Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

In certain circumstances, Wagon may share your PII with service providers that need your information to provide operational or other support services to Wagon, such as email marketing, data management, database hosting, credit card processing, or shipping services. To ensure the confidentiality and security of your PII, such service providers must agree to safeguard your information. These service providers are also restricted by contract from using your PII in any way other than to provide services for Wagon.

Please note that if the Company is acquired, sold, or dissolved, its assets, including personally identifiable information we may possess about you, may, in whole or in part, be sold, disposed of, transferred, divested, or otherwise disclosed as part of the transaction or proceeding. You acknowledge that such transfers may occur and any acquirer may continue to use your Personal Information as set forth in this Privacy Policy.

Is Information About Me Secure?

Although we take appropriate measures to safeguard against unauthorized disclosures of personally identifiable information, we cannot guarantee that personally identifiable information in our possession will never be disclosed in a manner that is inconsistent with this Privacy Policy. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.

We otherwise store all of our information, including your IP address information, using industry-standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise. Please see our security page for more details: wagonhq.com/security.

Links to Third-Party Sites

This Site may contain links to a number of sites owned and operated by third parties that we believe may offer useful information. The policies and procedures described in this Privacy Policy do not apply to those third-party sites. Please contact those third-party sites for information on their data collection, security, and distribution policies.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do update it, for your convenience, we will make the updated Privacy Policy available on this page. Please check this Privacy Policy periodically for changes. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to effective date of the change.

Contact Us

If you have any questions or concerns about this Privacy Policy or its implementation please contact us at the following address: 827 Valencia St, San Francisco, CA 94110, or at security@wagonhq.com.